Support desk

Support for Travel App

Email [email protected] with the app name, device model, operating system version, app version, and a short description of the issue.

Response time

We aim to respond within 5 business days.

Travel App support

For Travel App, include any relevant account email or user ID, the app version, and the steps that led to the problem. Do not include sensitive personal information unless it is necessary for the support request.

Try these steps first

  1. Update the app: Open the App Store or Google Play and install the latest available version.
  2. Restart your device: Restart your phone or tablet, then open the app again.
  3. Check your connection: Confirm Wi-Fi or mobile data is working if the feature requires connectivity.
  4. Reinstall the app: If the issue continues, reinstall the app. If any app data is stored only on your device, reinstalling may remove that local data.
  5. Contact support: Email [email protected] with details.

FAQ

Where can I download Travel App?

Download links will be added when available.

Where is the Privacy Policy?

The public Privacy Policy explains what data the apps collect, how it is used, and how to contact us.

How do I request account deletion?

Use the public Account and Data Deletion page. Full in-app account deletion is not currently available.

Can I send feedback or feature requests?

Yes. Email [email protected] with the app name and your suggestion.